Queens Cross Housing Association (QXHA) provides housing and support services to tenants in the Queens Cross, Woodside and Westercommon areas of Glasgow.  It is a not-for-profit organisation and a recognised Scottish Charity (no03634). Having a managed service provides QXHA with a scalable and resilient security solution – both in terms of the hardware and software, and personnel to run it.

"Our LAN Administrator would make simple changes; these took some time. As the changes occurred infrequently, we had to remember the steps and double check to ensure we did not introduce a security hole. If there was a complex change to be made then we had to pay a consultant to come on-site.

"Many people are concerned about responsiveness with a managed service. But changes to security or access occur quicker than they did before the Network Box went in. As Network Box does this everyday the changes are quick and efficient.

Network Box’s IDP solution is just one component of its unified threat management (UTM) managed service (it was competing with pure-play IDP systems in the test). In addition to  IDP, Network Box includes firewall, VPN, anti-virus, anti-spam, anti-malware, and content filtering within its UTM service. Its service is continually updated using PUSH technology, which literally pushes new signatures and updates to each Network Box device as soon as it is available, with no need for manual updates (or expensive annual upgrades).

Combat Stress is a mental health and welfare service charity that provides treatment and support to over 7,000 ex-Services men and women of all ranks, suffering from psychological disability as a result of their service.