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- Sunderland AFC uses Network box
- Charnwood Borough Council
- Secure Housing with Network Box and QXHA
- Biwater Group
- Nintendo
- Hillary Blinds
- Network Box awarded five-star rating by SC Magazine
- Jeyes
- Network Box Eases the Strain for Combat Stress
- PDD
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- Wyboston Lakes Conference and Training Centre
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- Network Box Scores 100% on Extended Wild List Anti-Malware Test
- http://www.processor.com/
- CVE-2013-0422 Oracle Java zero-day
- IPv6 Announcement
- Independent Research Cites Network Box as a Strong Performer in its Emerging MSSP Q1 2013 Report
- Internet Accessible Maintenance Services and Microsoft RDP Vulnerability
- Mysql Authentication Bypass Vulnerability
- NETWORK BOX Anti-DDoS WAF+ Global Launch
- Network Box Gains Tripe ISO Certification
- Network Box Honoured As One of the MIS Asia | The Strategic 100
- Network Box Included in the MIS Asia 'The Strategic 100,' for a FIFTH Time!
- Network Box Reveal the Next Generation
- Network Box Wins Capital Magazine Outstanding Enterprise 2012 Award
- Network Box Wins Two Corporate Choice 2011 Awards from IT Pro
- Network Box Wins the APICTA Awards 2011 – Security Category
- Network Box wins in the 'Security Products and Solutions for Finance and Banking' category,
- Vulnerability in Internet Explorer Could Allow Remote Code Execution
- World IPv6 Launch Day
- Network Box Wins 2011 Hong Kong Awards for Industries - Technological Achievement Grand Award
- Network Box Wins Computerworld Hong Kong Award 2011, for Content Filtering/Anti-Spyware
- Network Box 'Sentinel AV' Antivirus Engine Launched
- The Windows Support Scam Rides Again!
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- CALL US: 0800 107 6098
Quick Links:
Support
Contacting Support
FAQ & Announcements
Answers to many questions asked can be found in the FAQs while any important announcements such as new features of the Network Box can be found in the Recent Announcements. If you cannot find the answer to your question using these resources, please don't hesitate to contact the support team.
Ticket System
Click here for the global ticketing system.
Alternative Contact Details
Please be aware that the Service Level Agreement is against the ticket system and all customers are encouraged to use the ticket system.
Support telephone number for emergencies: 0115 922 5156 – please leave a message and a Network Box engineer will contact you.
Support email address: support@network-box.co.uk. As email is not a guaranteed form of communication and is not authenticated, customers should use the ticket system. No response time is provided against emails.
Returns
Site address for all returned equipment:
44 - 48 Paul Street,
London
EC2A 4LB,
United Kingdom
Nintendo
"We're paying less for the entire Network Box managed service than it was costing us just to maintain and manage the old firewall!"
Peter Stroud, IT Manager, Nintendo Australia