Network Box Policy Guidelines

This policy serves as a general guideline and applies to all existing product versions. Sunset announcements for specific product versions will be issued separately based on these guidelines with dates to which Network Box will be committed. Network Box at its sole discretion, may decide to change the general policy guidelines or divert from them for a specific product version. The policy doesn't apply in cases where it contradicts an existing customer's, distributor's or partner's agreement.

Sunset Policy

Upon Network Box's decision to start the sunset for a specific product version an announcement will be made with the following dates:

Sunset Date. Sunset Date of a product version (hardware or software) may be announced from time-to-time by Network Box Corporation Ltd.
End-of-sale Date. End-of-sale Date of a product version (hardware or software) will be six months from the date of the sunset announcement. The product version may be available after this date, subject to any remaining stock being available.
End-of-support date. End-of-support Date of a product version (hardware or software) will be 3 years from the date of the sunset announcement. This is the date on which Network Box will cease to provide technical support, on-site support, helpdesk support, training and spare parts. Network Box may at its own discretion provide best endeavours support.

2010 Announcements

As a new policy we will provide information here on systems that we are announcing sunset dates on.

S-50 Model - effective 16-02-2010

We are formally announcing sunset on the S-50 model, effective 16-02-2010.

The end-of-support date for S-50 will thus be 16-02-2013.

We still have stock of this model, should you wish to fulfil existing orders with it, and will endeavour to continue to supply it until 16-802010. However, we strongly recommend you consider the S-35 model as the replacement.

S-80 Model - effective 16-02-2010

We are formally announcing sunset on the S-80 model, effective 16-02-2010.

The end-of-support date for S-80 will thus be 16-02-2013.

We still have stock of this model, should you wish to fulfil existing orders with it, and will endeavour to continue to supply it until 16-08-2010. However, we strongly recommend you consider the S-85 model as an effective alternative.

M-250 Model - effective 16-02-2010

We are formally announcing sunset on the M-250 model, effective 16-02-2010.

The end-of-support date for M-250 will thus be 16-02-2013.

We still have stock of this model, should you wish to fulfil existing orders with it, and will endeavour to continue to supply it until 16-08-2010. However, we strongly recommend you consider the M-255 or M-285 models as effective alternatives.

Previous Announcements

Sunset was announced on the following systems on the following dates :

SOHO - 15th October 2005
SME-250 - 8th August 2006
RM-300 - 8th August 2006
MC-300 - 8th August 2006
RG-400-TX - 8th August 2006
RG-400-SX - 8th August 2006
GB-1000 - 3rd March 2006

We are now on 'best endeavours' to support these systems but would recommend customers to approach their account manager to investigate upgrade options.

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AMOCO Federal Credit Union

"Having everything in just one device means a single user interface, and everything’s administered through that one interface, It’s so much easier than having to learn the different interfaces on the different boxes and how they all work together."

Tommy Green, Vice President of Information Technology

Network Box urges UK government to focus on cybercrime as Britain climbs the virus charts

28th Jul 10

June saw the UK become the fourth largest producer of spam in the world, and it is now also the fourth largest producer of viruses, according to July threat statistics from managed security company, Network Box.

The number one virus producer remains the US, which has increased production by around one per cent (to 14.6 per cent). But India’s slight increase in production (from 9.2 to 9.5 per cent) was enough to move it to number two in the charts and see Korea drop to third place, with a decline in production of more than three per cent.

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