Support

Contacting Support

FAQ & Announcements

Answers to many questions asked can be found in the FAQs while any important announcements such as new features of the Network Box can be found in the Recent Announcements. If you cannot find the answer to your question using these resources, please don't hesitate to contact the support team.

Ticket System

Click here for the global ticketing system.

Alternative Contact Details

Please be aware that the Service Level Agreement is against the ticket system and all customers are encouraged to use the ticket system.

Support telephone number for emergencies: 0115 922 5156 – please leave a message and a Network Box engineer will contact you.

Support email address: support@network-box.co.uk. As email is not a guaranteed form of communication and is not authenticated, customers should use the ticket system. No response time is provided against emails.

Returns

Site address for all returned equipment:

44 - 48 Paul Street,

London

EC2A 4LB,

United Kingdom

View a printer friendly version of this page

Network Box urges UK government to focus on cybercrime as Britain climbs the virus charts

28th Jul 10

June saw the UK become the fourth largest producer of spam in the world, and it is now also the fourth largest producer of viruses, according to July threat statistics from managed security company, Network Box.

The number one virus producer remains the US, which has increased production by around one per cent (to 14.6 per cent). But India’s slight increase in production (from 9.2 to 9.5 per cent) was enough to move it to number two in the charts and see Korea drop to third place, with a decline in production of more than three per cent.

Subscribe to RSS Feed